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RealPlayer shows a confirmation message when it has downloaded the streaming media to the pre-selected storage location on your computer. When the content loads, a "Download This Video" overlay displays on top of the embedded player.Ĭlick the "Download This Video" overlay and the "RealPlayer Download & Recording Manager" launches. Scroll down the list to the entry for the RealPlayer Downloader Extension. Select the wrench icon on the menu bar and select “Tools.” Choose “Extensions” from the fly-out menu. Please contact us through customer support, which you can find here: https://real. There is a 'help' section in product which displays more information about the app and how to use it.

Software has a standard amount of support.

The get RealPlayer app has 24/7 support which is important for an app with such a vast catalog of media that may need assistance. We and carefully selected third parties also use cookies to show you. There are different forums where people can ask questions or get help. Select the "Enable Web Downloading & Recording" option in the “Preferences” screen. Well need more information about your set-up to help with this matter. We use cookies to improve your browsing experience and help us improve our websites. Click the “Download & Recording” tab under the “Category” menu.Ĭlick the “Browse” button next to the “Save Files To” field, navigate to a location on your computer to save all downloaded media and click "OK." Click the “RealPlayer” tab and select “Preferences ” to launch the Preferences” screen.